Responsible Gaming

Gambling should be a form of entertainment, not a way to solve financial or personal problems. The Xpari Bet version of Xpari Bet, available via xperibet.com, encourages every customer to approach betting and casino play consciously, understanding the risks as well as the enjoyment. This Responsible Gaming page explains how you can stay in control, what tools are available, and where to find independent help.

Xpari Bet aims to follow recognised responsible gambling standards, including those applied in the United Kingdom, while operating under a Curaçao licence rather than a UK Gambling Commission (UKGC) licence. This means that some regulatory protections may differ from those offered by UKGC-licensed operators. Nonetheless, the team is committed to supporting you in setting limits, taking breaks, and seeking professional assistance whenever gambling stops being fun.

This information does not replace the Terms and Conditions of xperibet.com or any applicable laws. It also does not constitute financial, medical, or therapeutic advice. If you feel that gambling is harming you or someone close to you, you should contact a professional support organisation or healthcare provider without delay.

Risk Awareness

Gambling involves real money and real risk. Before you play on xperibet.com as part of Xpari Bet, you should understand how gambling works and recognise early signs that it may be becoming a problem. Knowing these signs helps you act before harm escalates.

Common Signs Of Problem Gambling

• Increasing frequency and stakes: You gamble more often, for longer sessions, or with higher stakes than you originally planned.
• Preoccupation with gambling: You think about betting or casino games when you should be focusing on work, studies, or family.
• Chasing losses: You return to xperibet.com specifically to win back money you have lost, rather than for entertainment.
• Spending beyond your budget: You use funds that are needed for rent, bills, food, or other essentials.
• Borrowing or using credit: You borrow money, sell possessions, or use overdrafts and credit cards to fund gambling.
• Hiding behaviour: You lie to friends or family about how much you play or how much you have spent or lost.
• Emotional distress: Gambling leaves you feeling anxious, depressed, irritable, or guilty, but you keep playing.
• Neglecting obligations: You miss work, studies, social events, or family time because of gambling.

Self-Assessment Check

Answer the questions below honestly, with "Yes" or "No". If you answer "Yes" to several of them, you should consider taking a break and contacting a support service.

• Do you gamble more money or more often than you originally intended?
• Do you feel restless or irritable when you try to cut down or stop gambling?
• Have you ever chased losses by returning to xperibet.com to win back money you lost earlier?
• Have you lied to family or friends about how much time or money you spend gambling?
• Have you borrowed money, used credit, or sold belongings to fund your gambling?
• Has gambling caused problems at work, in your studies, or in your relationships?
• Do you see gambling as a way to pay off debts or solve financial difficulties?

If these questions cause concern, you should strongly consider using the tools described below (limits, Time-Out, self-exclusion) and contacting a professional organisation listed in the Support Resources section.

Limits & Tools

Setting clear limits before you start gambling is one of the most effective ways to stay in control. Xpari Bet provides a range of tools on xperibet.com to help you manage how much time and money you spend. The exact wording of menus may change over time, but the steps below describe the standard process.

Deposit Limits

1. Access your account: Log in to your Xpari Bet account on xperibet.com and go to the "My Account" or "Profile" section.
2. Navigate to responsible gaming: Select "Responsible Gaming", "Limits", or a similarly named menu item.
3. Choose limit type: Select "Deposit Limits" and then choose the period you want to control:
   • Daily deposit limit (24-hour period)
   • Weekly deposit limit (7-day period)
   • Monthly deposit limit (calendar month)
4. Set your amounts: Enter the maximum amount you are comfortable depositing in GBP (for example, £20 per day, £75 per week, £200 per month). Choose conservative figures that you can afford to lose.
5. Confirm and save: Review your choices and confirm. Reducing a limit normally takes effect immediately or very quickly, while increasing or removing a limit may be subject to a cooling-off period for your protection.

You should base your limits on disposable income, not on credit, overdrafts, or essential living costs. Once set, do not try to "work around" your limits by using different payment methods or multiple accounts.

Time Limits And Session Control

To prevent excessively long sessions, you may be able to activate time-based controls in your account:

• Session timers: In the "Responsible Gaming" section, look for "Session Limit" or "Playing Time". Set the maximum length of any continuous session (for example, 30, 60, or 120 minutes). When the limit is reached, you will be logged out or prompted to take a break.
• Reality checks: Enable pop-up reminders that appear after a set period (for example, every 30 or 60 minutes) showing how long you have been playing and your net results.

Time-Out (Short-Term Breaks)

If you feel you are temporarily losing control but do not want a long self-exclusion, you can request a Time-Out:

1. Log in and go to "My Account" > "Responsible Gaming" > "Time-Out" or "Short Break".
2. Choose the duration of your break, typically between 24 and 72 hours, or up to several weeks if available.
3. Confirm the request. During the Time-Out you will not be able to log in or place bets. Marketing communications may be paused where technically possible.

A Time-Out is designed as a cooling-off measure, not as a solution to addiction. If you feel you may have a gambling problem, you should use the longer-term self-exclusion options described below and contact professional support.

Self-Exclusion

Self-exclusion is a stronger measure intended for customers who feel they are at serious risk of gambling harm. When you self-exclude from Xpari Bet on xperibet.com, you ask the operator to block your access for a defined period or permanently.

How To Request Self-Exclusion

1. Locate the self-exclusion menu: Log in and go to "My Account" > "Responsible Gaming" > "Self-Exclusion" (or a similarly named section).
2. Select the duration: Choose how long you wish to self-exclude. Available options typically include:
   • 6 months (minimum recommended period)
   • 1 year
   • 2 - 5 years
   • Lifetime (permanent closure)
3. Confirm your decision: Read the explanatory text carefully. You may be asked to tick a box acknowledging that you understand self-exclusion cannot normally be reversed before the end of the chosen period. Confirm your request.
4. Identity verification: For your protection, Xpari Bet may ask you to confirm certain personal details (for example, date of birth, email, phone) to ensure the self-exclusion is applied to the correct account.
5. Written confirmation: You should receive an on-screen confirmation and, where possible, an email summarising the period and key consequences of your self-exclusion.

Consequences Of Self-Exclusion

• Account access: You will not be able to log in, place bets, make deposits, or open a new account with the same details on xperibet.com during the self-exclusion period.
• Marketing communications: Xpari Bet will take reasonable steps to stop sending you direct marketing related to gambling during your self-exclusion, where technically feasible.
• Existing balance: In line with general industry practice, you may be allowed to withdraw any remaining real-money balance, subject to standard verification processes. Active bonuses, free bets, or promotional credits may be cancelled. Specific rules are set out in the xperibet.com Terms and Conditions.
• Irreversibility: Self-exclusion is intended to be a firm commitment. Early re-opening is generally not permitted before the chosen period ends, and any request to return afterwards may be subject to additional checks and a cooling-off period.

Contacting Support About Self-Exclusion

If you cannot access the online self-exclusion tools, you should contact customer support via live chat or the contact form on xperibet.com and clearly state that you wish to self-exclude from Xpari Bet. Provide your full name, registered email, phone number, and date of birth so that support can locate your account accurately.

Please note that Xpari Bet operates under a Curaçao licence (master licence 365/JAZ, sub-licence GLH-OCCHKTW0707032021) and is not licensed by the UK Gambling Commission. As a result, self-exclusion on xperibet.com does not extend to UK-licensed operators and is not managed through the UK's central GAMSTOP register. You should therefore also consider registering with GAMSTOP if you play with UK-licensed brands.

Support Resources

If you are concerned about your gambling, or about someone close to you, you do not need to face the situation alone. Independent organisations can provide confidential, non-judgmental support, both in the UK and internationally.

Local Support For The UK

• National Gambling Helpline (GamCare): Call 0808 8020 133 (free from UK landlines and mobiles), 24 hours a day, 7 days a week. Trained advisers offer confidential advice, information, and support in English. Live chat and online forums are also available at www.gamcare.org.uk.
• NHS Gambling Support Services: The National Health Service provides specialist treatment for problem gambling in the UK. Visit www.nhs.uk for information on local clinics, self-help resources, and referral options.
• Samaritans (emotional crisis support): If you are in emotional distress or having suicidal thoughts, you can contact Samaritans on 116 123 (free, 24/7, UK and ROI) or visit www.samaritans.org. This is not a gambling-specific service but can help with emotional crises linked to gambling.

International Support Organisations

National Self-Exclusion Schemes

• GAMSTOP (United Kingdom): GAMSTOP is a free national self-exclusion service that allows you to block yourself from accessing online gambling websites and apps licensed in Great Britain. Register at www.gamstop.co.uk. Please note that, because Xpari Bet operates under a Curaçao licence and is not UKGC-licensed, GAMSTOP does not currently cover xperibet.com. However, GAMSTOP is strongly recommended if you use UK-licensed operators.
• RGIAJ (Spain): Spain's "Registro General de Interdicciones de Acceso al Juego" (RGIAJ) is a national register that allows individuals to exclude themselves from licensed gambling in Spain. Information is available through the Spanish gambling regulator's website. This scheme does not extend to xperibet.com but may be relevant if you also use Spanish-licensed services.

Blocking Software And Device Tools

• Gamban: Paid blocking software that can be installed on computers and mobile devices to prevent access to gambling websites and apps. See www.gamban.com for details.
• BetBlocker: Free open-source software that allows you to block access to a wide range of gambling sites for chosen periods. More information is available at www.betblocker.org.
• Device-level controls: Most smartphones, tablets, and computers offer parental or content controls that can be used to restrict access to gambling content or app installations.

Family And Affected Others

• GamCare family support: GamCare offers advice and support for partners, relatives, and friends affected by someone else's gambling. Visit the forums and resources at www.gamcare.org.uk.
• Gamblers Anonymous family groups (GamAnon): Meetings and peer-support groups are available for family members and friends. See www.gamblersanonymous.org and follow links to family support.

All of these services operate independently of Xpari Bet and xperibet.com. Conversations with them are confidential within their own policies and will not be shared with the operator. Professional help is strongly recommended if you suspect harmful gambling behaviour.

Help for Family

Gambling problems often affect more than just the person who plays. If you are worried about a family member or friend using Xpari Bet or other gambling services, there are practical ways to support them while protecting yourself.

How To Start The Conversation

• Choose the right moment: Speak when both of you are calm and sober, not during or immediately after a gambling session.
• Use non-judgmental language: Focus on how their behaviour makes you feel rather than accusing or blaming. For example, say "I am worried because..." rather than "You are reckless...".
• Be specific: Explain what you have noticed (missed events, financial stress, changes in mood) so that the person understands your concerns.
• Listen actively: Allow them to talk about the pressures or feelings behind their gambling without interrupting or minimising.

Encouraging Support And Self-Control

• Suggest professional help: Encourage them to contact the National Gambling Helpline (0808 8020 133 in the UK), GamCare, or Gambling Therapy for confidential advice.
• Promote practical steps: Help them to set deposit limits, use Time-Out, or initiate self-exclusion from xperibet.com, and to register for GAMSTOP if they also use UK-licensed sites.
• Support but do not enable: Avoid paying off gambling debts or lending money if it simply allows gambling to continue. Instead, support them in contacting debt-advice services.

Support For Yourself

• Family support groups: Use forums or chat groups for relatives and friends of problem gamblers, such as GamCare's online community or GamAnon meetings (www.gamcare.org.uk, www.gamblersanonymous.org).
• Professional counselling: Consider speaking to a psychotherapist, counsellor, or GP if the situation is affecting your mental health. They can help you set boundaries and cope with stress.
• Crisis support: If you or the person you care about is in immediate danger of self-harm, contact emergency services or a crisis line such as Samaritans (116 123 in the UK) right away.

Operator's Commitment

Xpari Bet recognises that, as an operator in an offshore structure (with entities in Curaçao and a likely payment agent in Cyprus), there are inherent limitations in regulatory protections compared with high-tier regulators such as the UK Gambling Commission. Despite this, the operator aims to apply robust internal procedures to identify and address risky gambling behaviour on xperibet.com for Xpari Bet customers.

Internal Monitoring And Risk Checks

• Behavioural analysis: Systems may monitor patterns such as very long sessions, rapid increases in stakes, frequent deposits in a short period, or repeated attempts to deposit after declines.
• Account reviews: If unusual or high-risk behaviour is detected, the account may be reviewed manually by the risk or responsible gaming team.
• Affordability considerations: While detailed affordability checks may not match UKGC standards due to licensing differences, the operator may still request additional information (for example, proof of income) if activity appears inconsistent with a typical recreational player.

Proactive Communication With Players

• Warning messages: Xpari Bet may send on-site notifications, emails, or SMS messages to remind you of your limits, encourage breaks, or highlight available tools if your behaviour suggests increased risk.
• Direct contact: In some circumstances, support staff may reach out via live chat, email, or telephone to discuss your gambling patterns, suggest setting or lowering limits, or propose self-exclusion.
• Referrals to support services: Where appropriate, the operator may signpost you to independent organisations such as GamCare or Gambling Therapy.

Limitations And Player Responsibilities

• Regulatory scope: Because Xpari Bet is licensed in Curaçao, player-protection requirements, segregation of funds, and dispute-resolution mechanisms may be less comprehensive than under UKGC regulation. Independent legal recourse may also be more complex due to the offshore corporate structure (for example, Vdsoft & Script Development N.V. in Curaçao and related payment entities in Cyprus).
• Multiple brands and networks: Xpari Bet shares a technical network with other brands (such as 1xBet, 22Bet, Melbet). Self-exclusion on xperibet.com does not automatically extend to these other brands unless clearly stated in their own policies.
• Your duty of care to yourself: Tools and monitoring can assist, but they cannot replace your own responsibility to set limits, be honest about your behaviour, and seek external help when needed.

Updates

Responsible gambling standards, regulatory expectations, and the technical tools available to you may change over time. Xpari Bet will update this page to reflect significant changes to policies, features, or legal requirements affecting Xpari Bet on xperibet.com.

How You Will Be Informed

• Website notifications: Important updates may be highlighted through banners, pop-ups, or notices in the "Responsible Gaming" or "Terms and Conditions" sections of xperibet.com.
• Email communications: Where appropriate and where you have provided a valid email address, Xpari Bet may send you emails summarising material changes.
• Terms and policies: The most current version of the responsible gaming policy and related terms will always be available on the website. You should check these documents regularly, especially before placing bets or using new features.

Last updated: 21 January 2026.

Contact & Feedback

If you have questions about responsible gaming, need help applying limits, or wish to provide feedback about your experience on Xpari Bet via xperibet.com, you should contact customer support and ask to be connected with the responsible gaming team.

How To Reach The Responsible Gaming Team

• Live chat: Use the live chat function available on xperibet.com (where provided) and clearly state that your enquiry relates to responsible gaming (for example, limits, self-exclusion, or concerns about harm).
• Contact form: Navigate to the "Contact Us" or "Support" section of the website and complete the contact form. Select the topic "Responsible Gaming" if available and include your full name, registered email, username, and a brief description of your request.
• Email and phone: If xperibet.com publishes a dedicated email address or telephone number for responsible gaming or customer support, you may use those channels to request help. Where no specific responsible gaming contact is listed in the official data, please use the general support contact methods visible on the site and request that your message be escalated to the responsible gaming department.

Feedback And Self-Control Requests

• Self-control requests: Through the contact form or live chat, you can request account reviews, lower deposit or loss limits, activate Time-Out or self-exclusion, or ask for information about your historical activity.
• Policy feedback: You can share suggestions on how Xpari Bet can improve its responsible gaming tools, communication, or support processes for Xpari Bet customers.
• Confidentiality: Responsible gaming enquiries are handled confidentially within Xpari Bet, subject to legal and regulatory obligations such as anti-money laundering and fraud prevention requirements.

If you are in immediate distress or at risk of harm, you should contact emergency services or a crisis helpline in your country before reaching out to the operator. Independent professional help should always be prioritised over reliance on gambling-provider tools alone.